Pardon our dust! SSM Health St. Francis Hospital is excited to announce additional improvement projects underway that may affect patient experience over the next several months. In addition to the emergency department construction project, new LED lights, call-light system and digital cameras are being installed. All projects have been managed with as little patient disruption as possible but that will change on April 4th.
“We are working on improving our services to better serve our community,” said Mike Baumgartner, hospital president, “and we apologize for any inconvenience our patients and visitors must endure during these renovations.”
Main entrance closed during flooring installation
Beginning Monday, April 4, at 7 a.m. through Friday, April 8, new flooring will be installed in the front lobby at the hospital and will require the main entrance to be closed during the installation. Patients and visitors will be redirected to the old front entrance just south of the emergency department or the north entrance of the north wing depending on service needed. Additional hospital staff and volunteers as well as extra signage will be offered to assist with wayfinding.
Due to the ongoing construction of the registration and anticoagulation (Coumadin) clinic area, patient flow between the main hospital and services on the north wing will be challenging. Consequently, patients for physical, occupational, and speech therapy as well as cardiac and pulmonary rehab; orthopedic and sports medicine clinic; (non-nuclear) stress tests; and the anticoagulation (Coumadin) clinic will be directed to enter the facility through the north entrance near the northwest corner of the visitor parking lot. Emergency patients will be required to enter through the ambulance bay (covered) entrance. All other hospital patients and visitors will be asked to enter through the old front entrance south of the emergency department.
Emergency department relocated
The emergency department will be temporarily relocated starting 7:00 a.m. on Tuesday, April 12, to the east wing of the medical/surgical floor at the hospital. Ambulances and those needing assistance will use the southern portion of the emergency drive with patients transported through the old front entrance along the corridor near the gift shop to the temporary space. A short-term canopy will be erected along this drive to serve for inclement weather. This entrance will be marked as the emergency entrance and will have a temporary intercom system in place to contact staff for assistance. Emergency patients, family and visitors not delivered to the interim emergency entrance will be directed to the temporary location with signage and by reception desk volunteers. Remolding work will begin on the current emergency department on April 18 and continue through October.
LED lights, call lights and cameras installed
In addition to the renovation project, new LED lights are being installed throughout the hospital. As part of KCP&L’s rebate program, one half of the $165,000 project will be funded by the utility company. According to Gary Thompson, facilities management director at the hospital, approximately 1,800 lights are being replaced with energy-efficient fixtures. “We’re not only improving the lighting, we’re reducing our electric bill and taking steps toward being more environmentally friendly,” said Thompson.
The new call-light system being installed in patient rooms is part of the hospital’s priority initiatives that relate to patient safety. “The new call lights will help reduce falls and improve nurse response time,” said Karie Untiedt, nurse manager of the medical/surgical unit.
The medical/surgical unit is the first to have the new call lights installed with the obstetrics and the new emergency department to follow.
Another safety initiative to begin by mid-April will be the installation of new cameras in all campus and off-campus sites in Maryville. Several new as well as replacement cameras will be installed at the hospital, Maryville Medical Building, the South Hills doctors’ office and the preschool and child care center. “The new cameras are high-definition, quality cameras,” Thompson explained. “We’ll be able to provide greater safety and better security by being able to access the cameras from desk-top computers or smart-phones instead of a single, main viewing station.”
“We appreciate the public’s continued patience as St. Francis grows to better serve our community,” Baumgartner concluded. “These changes will help ensure that we’re able to continue providing the best care for our patients.”